Dear Ken,
I wanted to write and tell you how happy we are with our ductless heat pump. From the first time we used it, I noticed a distinct difference in the type of heat that it produced, as opposed to our old electric baseboard heat. Our baseboards produced a dry heat that did not circulate well in our home however the heat pump creates a softer, more moist heat that circulates well and warms the entire house.
I was surprised at how quiet the units are and how quickly the temperature adjusts. It is very easy to adjust the heat and fan speed with the remote controls. Something I have not taken advantage of yet but am looking forward to, is using the air conditioning function which is something we didn’t have before.
The best thing is, we have noticed a significant reduction in our use of electricity and a lowered heating bill since the system was installed. Our bill has been approximately 1/3 less during the past 3 months. This is pretty impressive, considering that we were keeping the heat low previously to save money and now we are keeping as warm as we want. I like knowing that we are helping the environment by saving electricity as well.
Finally I want to say that the service you and your workers provided was excellent. You did what you said you would and there was virtually no disruption to our personal lives. The installation went quickly and my house was left clean which has not always been the case with other contractors!
So feel free to use me as a reference – I hope other people will take advantage of installing these units in their home while the rebates are still being offered. I believe that purchasing this system has significantly increased the resale value and comfort of our home.
Best regards,
Merala Heins